The company Domus Laundry CZ, ranked in the top 3 for best ECO-ENERGY dealer and finalist for best innovation dealer in our DOMUS AWARDS 2023, explains the success story of a nursing home in the Czech Republic.
The project we chose is a laundry room in a care home called Vila Vancurova in Opava in CZE. When they decided for our machines, they were a new client for us (and a new client in general as they were building their laundry room from scratch). We went through every step with them to make sure they got their laundry room completely fulfilling the demands they had for the needs of a big retirement home, housing about 70 users.
They wanted washers, dryers and an ironer, and in cooperation with our company they chose the best mix of these machines to fully fit their needs, and to make sure they can still be operational in case one of these machines is out of service for a while, without having overly huge amount of them – 1x DHS 11, 2x DHS 18, 1x DHS 35, 2x DTT 18, 11x DTT 36, and ironer CM-2665. In the end they chose our project as they liked our ECO-ENERGY approach, and the fact that we made sure the laundry room will still be in service even if one of the machines needs repair, but that we have also not tried to make use of it by recommending senselessly 10 pieces of small washers/dryers. Now they have a new laundry room fitted entirely with DOMUS machines – washers, dryers, ironer, all of them in ECO-ENERGY line, and these machines are also connected to IoT + automatic dosing systems.
As this is a retirement home, they now have a laundry room right on the premises,which is conducive to efficiency and thanks to all the ECO-ENERGY machines, they are able to keep up even a big laundry room working on state benefits. They highly value the IoT as they can check everything about the machines there.
One interesting thing about this client is, the Vila Vancurova is now in a building which used to be a former maternity hospital, and basically almost entirely three generations of Opava residents were born there. After a new maternity ward was made in a local hospital about 20 years ago, this building became “useless” and it was only ten years ago that a first senior client moved in after it was reconstructed from hospital to a retirement home.
They are also one of the few clients who truly appreciate the quality of our machines and did not only look at delivery times when creating the entire laundry room from top to bottom, as usually a lot of clients are under pressure regarding this factor.
Author: Michaela Nárožná – DOMUS LAUNDRY CZ
